On the day of collection, your wheeled bin should:
Any refuse placed at the side of the bin will not be collected. This waste can be taken to the household waste recycling centre.
After the bin has been emptied, it is the householder’s responsibility to return their bin to their property.
If your bin wasn’t collected on its scheduled day, there could be a number of reasons why. So, before you contact us, check that the following factors aren’t responsible for your missed collection.
If you have put the wrong items in your bin, it will not be emptied. A contamination sticker will be placed on your bin to notify you of this. If this does occur, please remove all of the unsuitable items and the contamination sticker, so we can empty your bin on your next scheduled collection day.
Household waste goes to landfill sites. As we produce more waste, space in landfill sites begins to run out and affects the environment. It's important that we work together to reduce, re-use and recycle as much as possible rather than throw it in our black bins.