From 9 November 2018, the majority of customers will complete their applications online and then attend one of 57 new service centres in the UK named UK Visa and Citizenship Application Services, managed by a commercial partner, Sopra Steria.
Customers will attend an appointment at a service centre to submit their biometric information (photo and fingerprints), and supporting evidence (including proof of identity). Learn more about the new services.
- As of 30 November 2018, local authorities will stop offering the Settlement Checking Service and Nationality Document Return Service. Customers can now apply via gov.uk.
- As of 31 December 2018, local authorities will stop providing the Nationality Checking Service. Customers can now apply online via gov.uk.