Business rates

We are aware there were announcements made in the budget on 8 March regarding small business rates relief, reductions for pubs whose RV is below £100,000 and that there will be monies towards discretional relief. However, at this stage, the full details of how these changes will apply have not been sent to the council.
The bill you will receive shortly for the new financial year 2017/18 will be based on the new rateable value as a result of the national revaluation.
The bills have been prepared and calculated based on current legislation and so it is important you make payments as stated on your bill.
If you are going to have difficulty with making the payments you should contact the business rates team as soon as possible to discuss the matter on 01753 772220.
As soon as more information is received from the government we will publish details on the website and work with our software company to prepare amended bills for those ratepayers who are affected by the changes.
We do not yet know whether the reliefs mentioned in the budget will require an application or signed statement of some kind, or not. We will work to identify the ratepayers who are affected and either make contact with you inviting you to make an application (if it is required), or we will issue a revised bill (if an application is not required).
Please note that until such time as an amended bill is sent, you must continue to pay on your current bill to avoid recovery action taking place.

Business rates online service

If you register for our online service you can:

  • view bills & correspondence
  • register for e-billing
  • check payments
  • see balances

What are business rates?

'Business rates' is the term commonly used for non-domestic rates which are charged on most non-domestic premises, including most commercial properties such as shops, offices, pubs, warehouses and factories.

This tax is a contribution towards all council services and is not payable in respect of any individual service offered by the council.

If you use a building or part of a building for business, you will probably have to pay business rates.Your premises will be given a rateable value by the Valuation Office Agency. To find out how this is calculated see GOV.UK - how your rates are calculated.

If  you work from home, you will not be liable for business rates unless you have structurally modified a section of the property for business use.  For further information, please contact us.

If you pay business rates, you may be eligible for rate relief.

To register for business rates, please contact us for a new occupier form.

How do I pay?

Payment by instalments

When you receive your business rates bill you will be asked to pay in 10 instalments. However, the government has recently changed the legislation and you can now choose to pay by 12 instalments if you wish. Please contact us if you wish to request this change and all future bills will be calculated based on 12 instalments.

Direct debit

This is the preferred method of payment for business rates. Your bank or building society will pay your Business Rates direct from your account on the 1st of each month. You don't need to remember to pay your bill each month as the payments are made automatically.
Online direct debit form.

Online payments

You can pay your business rates through our online payments system, if you have a debit or credit card. You can make regular or one-off payments 24 hours a day. When you pay, please have the following details ready:

  • your Business Rates account reference number
  • your payment details and
  • your Debit or Credit Card details.

Please note: there will be a 0.3% charge made for using your credit card.


You can pay by debit or credit card, 24 hours a day, 7 days a week through our automated telephone payments system on 0300 456 0480. You will need to have your business rates account number and card details to hand.

Or if you would like to make a payment and/or speak to a member of staff, please contact us.

In person

You can also pay in person at our Customer Service Centre, MyCouncil. Please have your business rates reference number with you.

You can pay by debit or credit card (0.3% charge for credit card) at Langley, Cippenham & Britwell libraries, via a kiosk terminal during normal opening hours.

Telephone/online banking

You can pay your business rates by phone or online banking using the following bank details (please make sure you quote your Business Rates Reference Number when making a transaction):

  • Sort code: 30-97-73
  • Bank account no: 00251708
  • Bank address: Lloyds Bank, 123 High Street, Slough, Berkshire, SL1 1EH

Standing order

You can also pay your business rates by standing order. You will need to contact your bank or building society and quote your account reference number and the following bank details:

  • Sort code: 30-97-73
  • Bank account no: 00251708
  • Bank address: Lloyds Bank, 123 High Street, Slough, Berkshire, SL1 1EH


Please send cheques, payable to Slough Borough Council, to:
Slough Borough Council
My Council
Landmark Place
High Street, Slough
Please quote your account reference number on the reverse of the cheque.

Bank payment GIRO slips

Bank Payment Giro slips can be obtained by contacting the Business Rates Office. Always quote your account reference in such correspondence.

Your business rates account

You can contact us for a copy of your rates bill or a statement of your account.  You must quote your account number to obtain this information or discuss any other aspects regarding your account. You can also view it on line when you register for self-service.