Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2016.07.28 Recall: IKEA Chocolate Products

The following notice has been issued by the retailer:

IKEA recalls choloclate products that are not suitable for persons allergic or sensitive to hazelnut and/or almond.



IKEA wants customers who have bought one or more of the affected chocolate products to be informed that these products are not suitable for persons allergic or sensitive to hazelnut and/or almond and are therefore being recalled by IKEA.

Product safety and quality are of highest priority to IKEA and the global recall concerns all best before dates of the affected products.

The presence of hazelnut and almond has been frequently and not only occasionally detected, which underlines that these chocolate products are not suitable for consumption by those who are allergic or sensitive to these allergens. The product information does not state this frequent presence clearly enough as the product labels only state  'may contain'. Therefore IKEA is recalling these products globally. The products are safe for anyone not allergic or sensitive to almond and/or hazelnut.

Concerned customers are welcome to return the affected products for a full refund. Please either visit the Exchange and Returns department at the nearest IKEA store or call Customer Services on 0203 645 0010 to return the products. Proof of purchase (receipt) is not required. We apologise for any inconvenience this may cause.

Products under recall (all best before dates):
CHOKLAD LINGON & BLÅBÄR 180g (chocolate with lingon/blueberry flavour)
CHOKLAD LJUS UTZ 100g (milk chocolate bar)
CHOKLAD NÖT UTZ 100g (milk chocolate bar with hazelnut)
GODIS CHOKLADKROKANT 450g (milk chocolate with butterscotch)
GODIS CHOKLADRÅN 168g (chocolate filled wafers)
CHOKLADKROKANT BREDBAR 400g (chocolate butterscotch spread)

Related website