Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2016.10.03 Recall: Asda - Taylors Cafetiéres

The following notice has been issued by the retailer:

Product recall:
Taylors Cafetiéres
Price: £9.98
Barcode: 61535712235


What's happened?
Taylors of Harrogate is recalling the above eight cup cafetiéres, branded 'Taylors of Harrogate' and given away free with packs of Taylors of Harrogate Limited Edition Christmas Blend coffee in Asda between 12 November and early 2016, or available to purchase in some Asda stores since then.

These products are being recalled following investigations into a complaint that the glass beaker broke during normal use.

What you should do?
If you obtained one of these promotional cafetiéres from Asda, please stop using it and take it back to the customer service desk of your nearest Asda store where you will be issued with a full refund. You do not need your receipt.

We are very sorry for any inconvenience this may cause. If you would like any further information please contact: Taylors of Harrogate - 0500 418898 or email or call Asda Customer Relations - 0800 952 0101.

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