Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.

 

Product recalls

Important product recalls are below

02 Nov 2016 Recall: Boots - Jack Wills Sleep Tee Gift Set

The following notice has been issued by the retailer:

Jack Wills Sleep Tee Gift Set
Item code: 65-44-606

Jack Wills

As part of our ongoing quality monitoring programme we've identified a problem with the above product. A number of Jack Wills Sleep Tees have been sold as part of the above gift set and do not carry the warning 'Keep away from fire'. The comfort and wellbeing of our customers is very important to us so we're asking you to stop using the product immediately. Please return the product to your nearest Boots store where you'll receive an exchange for an alternative product or a refund.

If you've bought this for someone else would you please let them know about this as soon as possible. No other items in this line are affected.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care team on 0800 915 0004. Minicom users can call 0800 915 0740.

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