Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

03 Jan 2017 Recall: John Lewis - food processors

The following notice has been issued by the retailer:

John Lewis food processors, DFP14BCNJLU and DLC2009
Stock numbers: 855 47802 and 855 41904

We have identified a potential issue where in some rare instances cracks may be found in riveted blades which could lead to a portion of the blade to detach.

We are conducting a voluntary riveted blade replacement for the John Lewis processors:

DFP14BCNJLU (stock no. 855 47802) and DLC2009 (855 41904) sold between 2007 and 2013.

If you own one of these models and it has a riveted blade, please contact the supplier, using the free phone number 0800 9888 104 to arrange for a free replacement blade.

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