Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2017.01.19 Recall: Thorntons Hollow Milk Chocolate Jolly Santa

The following notice has been issued by the Food Standards Agency:

Thorntons is recalling all batches of its Hollow Milk Chocolate Jolly Santa because they may contain a piece of plastic.

Product details
Product: Thorntons Hollow Milk Chocolate Jolly Santa
Pack size: 200g
Batch codes: All

Thorntons Jolly Santa

No other Thorntons products are known to be affected.

Product may contain a piece of plastic which could represent a safety risk.

Our advice to consumers
If you have bought the above product do not eat it. Instead, return it to any Thorntons store for an alternative product or a full refund. For Thorntons contact details please see the attached notice.

Action taken by the company
Thorntons is recalling the above product. Point-of-sale notices will be displayed in all Thorntons retail and franchise stores.

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