Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

23 Jan 2017 Safety Notice: ELC - wheeled-wooden toys

The following notice has been issued by the retailer:

Following recent customer feedback, we are reminding customers to check the tightness of the wheel screws for the following products:

ELC wooden pushchair
SKU: 141014


ELC wooden kitchen
SKU: 141012


ELC wooden workbench
SKU: 141013


ELC wooden toddler truck
SKU: 141208


ELC wooden toddler truck pink
SKU: 141209


As part of your regular product maintenance please ensure that you regularly check the tightness of all fittings to prevent them from coming loose.

If you have any concerns please contact elc customer services on 0371 231 3513.

Customer Care Lines are open from 8am to 8pm Monday to Friday, 9am to 6pm Saturday and 9am to 5pm on Sundays. Calls cost no more than a national standard rate call.

Related website