Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2017.01.27 Recall: John Lewis - Liz Earle Superskin Concentrate for Night 2ml

The following notice has been issued by the retailer:

Liz Earle Superskin Concentrate for Night 2ml (complimentary sample)

We've recently become aware that small traces of glass have been found in one batch of this product (batch number 6T).

As a precautionary measure, Liz Earle is recalling all products with batch numbers 6T 6F and 6P. You'll find the batch code on the cap of the vial and on the outer sleeve.

Please stop using the product immediately and bring it to your nearest Liz Earle counter to arrange a replacement, alternative product or refund.

We're sorry for any inconvenience this causes.

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