Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2017.01.27 Recall: John Lewis - Philips Hue Ambience Still Spotlight

The following notice has been issued by the retailer:

Philips Hue Ambience Still Spotlight, black and white

The manufacturer has identified a potential issue with a small number of these products, whereby the product may become loose or break off in use.

Stock numbers: 105 22119 and 105 22120

If you've bought one of these units, please stop using it immediately and return it to your nearest John Lewis for a refund or to exchange for an alternative product.

We're sorry for any inconvenience this causes.

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