Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.03.03 Recall: John Lewis: Fat Face Yarmouth and Cowes tops

The following notice has been issued by the retailer:

These Fat Face women's tops were sold via, and we have emailed any customers identified as having purchased them.

Yarmouth textured zip-through top: 211/16851-57 Ivory, 211/10721-27 Rose Mist, 211/10731-37 Ocean surf, 211/11091-97 Lilac ice

Cowes overhead sweat top: 211/16881-87 Ivory

If you haven't received an email, please be aware that the manufacturer has identified a potential flammability risk if the garment comes into contact with a naked flame.

The safety of our customers is of paramount importance, so on behalf of Fat Face we're asking you to return the product to your nearest Fat Face or John Lewis shop for a full refund. If you're unable to return it to a shop, there are other methods of return - find out more here:

We're very sorry for any inconvenience or disappointment this product recall causes.

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