Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2017.03.03 Recall: John Lewis: Fat Face Yarmouth and Cowes tops

The following notice has been issued by the retailer:

These Fat Face women's tops were sold via, and we have emailed any customers identified as having purchased them.

Yarmouth textured zip-through top: 211/16851-57 Ivory, 211/10721-27 Rose Mist, 211/10731-37 Ocean surf, 211/11091-97 Lilac ice

Cowes overhead sweat top: 211/16881-87 Ivory

If you haven't received an email, please be aware that the manufacturer has identified a potential flammability risk if the garment comes into contact with a naked flame.

The safety of our customers is of paramount importance, so on behalf of Fat Face we're asking you to return the product to your nearest Fat Face or John Lewis shop for a full refund. If you're unable to return it to a shop, there are other methods of return - find out more here:

We're very sorry for any inconvenience or disappointment this product recall causes.

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