Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.04.18 Recall: Charles Owen - Limited edition 4Star Cross Country Helmet

The following notice has been issued by the retailer:

Charles Owen announces recall of the limited edition 4Star Cross Country Helmet with chrome buckle


Potential for extreme corrosion of chrome buckle, which may result in buckle failure

Recalled Product
Limited edition 4Star Cross Country Helmet with chrome buckle

54 (0 ½), 55 (1) or 56 (1 ½)
The model will be found on the product satin, guarantee card or user instructions.

Consumers should stop using helmets immediately and contact either this shop or Charles Owen directly for a replacement or a full refund.

For more information
Please call 01978 317769
Monday-Friday 8am-5pm

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