Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.

 

Product recalls

Important product recalls are below

25 Apr 2017 Recall: Gazco - Logic HE, E-Box and E-Studio fires

The following notice has been issued by the manufacturer:

IMPORTANT SAFETY NOTICE FOR OWNERS OF LOGIC HE - E-BOX - E-STUDIO CONVENTIONAL FLUE FIRES ONLY

What is the safety notice about?
Gazco takes the safety of all of its products very seriously. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines.

As a result of these monitoring systems, Gazco has identified a potential safety risk in some of their conventional flue Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015. Their ongoing checking has identified that after extensive use, and in certain specific circumstances, it is possible that the draught diverter plate may be able to move out of position and the appliance could cause carbon monoxide to be produced with a risk of causing poisoning to people in the room. This was caused by the failure of a parts supplier using aluminium rivets instead of the steel rivets we specify.

Although Gazco have not yet identified any fires in end user's homes that do not comply with the required standards, we are concerned that the testing shows that if the draught diverter plate comes loose or detached the fires will no longer comply with the standard. Accordingly, you are now advised that you must not use your fire until the product safety enhancement kit has been successfully fitted.

Which fires are potentially affected?
This issue only affects conventionally flued Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015.

Is my fire affected?
The models potentially affected, if made between the dates above, are:

LOGIC HE CF LPG MANUAL CONTROL COAL
Model Number 101-497
Fire Type Logic HE
Serial Number (inclusive) 101-49730000 to 101-49730055

LOGIC HE CF LPG REMOTE CONTROL COAL
Model Number 101-614
Fire Type
Logic HE
Serial Number (inclusive)
101-61410000 to 101-61410139

LOGIC HE CF NG MANUAL CONTROL STONE
Model Number 101-324
Fire Type
Logic HE
Serial Number (inclusive)
101-32430000 to 101-32430074

E STUDIO CF NG MANUAL WHITE STONE
Model Number 8691CFCHUC
Fire Type
E-Studio
Serial Number (inclusive)
8691CFCHUC20615 to 8691CFCHUC20878

LOGIC E BOX CF NG MANUAL CONTROL COAL
Model Number 8691MCUC
Fire Type
E-Box
Serial Number (inclusive)
8691MCUC33330 to 8691MCUC35300

LOGIC HE CF LPG REMOTE CONTROL STONE
Model Number 101-649
Fire Type
Logic HE
Serial Number (inclusive)
101-64910002 to 101-64910017

LOGIC HE CF NG REMOTE CONTROL COAL
Model Number 101-088
Fire Type
Logic HE
Serial Number (inclusive)
101-08810000 to 101-08811586

LOGIC HE CF LPG SLIDE CONTROL COAL
Model Number 101-444
Fire Type
Logic HE
Serial Number (inclusive)
101-44410000 to 101-44410341

E STUDIO CF LPG MANUAL WHITE STONE
Model Number P8691CFCHUC
Fire Type
E-Studio
Serial Number (inclusive)
P8691CFCHUC20056 to P8691CFCHUC20065

LOGIC E BOX CF LPG MANUAL CONTROL COAL
Model Number P8691MCUC
Fire Type
E-Box
Serial Number (inclusive)
P8691MCUC30498 to P8691MCUC30763

LOGIC 16" E BOX CF LPG COAL NZ
Model Number P8691MCUCNZ
Fire Type
E-Box
Serial Number (inclusive)
P8691MCUCNZ30017 to P8691MCUCNZ30027

LOGIC HE CF NG REMOTE CONTROL STONE
Model Number 101-131
Fire Type
Logic HE
Serial Number (inclusive)
101-13110000 to 101-13110205

LOGIC HE CF NG SLIDE CONTROL STONE
Model Number 101-110
Fire Type
Logic HE
Serial Number (inclusive)
101-11010000 to 101-11010145

LOGIC E BOX CF NG MANUAL PEBBLE
Model Number 8691PBUC
Fire Type
E-Box
Serial Number (inclusive)
8691PBUC30238 to 8691PBUC30327

LOGIC HE CF NG SLIDE CONTROL COAL
Model Number 101-037
Fire Type
Logic HE
Serial Number (inclusive)
101-03710000 to 101-03712422

16" E STUDIO CF NG WHITE STONE NL
Model Number 8691CFCHUCNL
Fire Type
E-Studio
Serial Number (inclusive)
8691CFCHUCNL20008 to 8691CFCHUCNL20009

LOGIC HE CF NG MANUAL CONTROL COAL
Model Number 101-151
Fire Type
Logic HE
Serial Number (inclusive)
101-15130000 to 101-15131174

LOGIC 16" E BOX CF NG COAL NL
Model Number 8691MCUCNL
Fire Type
E-Box
Serial Number (inclusive)
8691MCUCNL30030 to 8691MCUCNL30042

LOGIC HE CF LPG SLIDE CONTROL STONE
Model Number 101-597
Fire Type
Logic HE
Serial Number (inclusive)
101-59710000 to 101-59710021

LOGIC HE CF NG SLIDE CONTROL COAL NZ
Model Number 101-037NZ
Fire Type
Logic HE
Serial Number (inclusive)
101-037NZ10000 to 101-03710014

LOGIC HE CF LPG SLIDE CONTROL COAL NZ
Model Number 101-444NZ
Fire Type
Logic HE
Serial Number (inclusive)
101-444NZ10000 to 101-44410009

How do I find the serial number and model number of my fire?
The model number and serial number are found on the commissioning page, page 3, of your installation and servicing manual that was supplied with your fire.

Alternatively, these numbers are also found on your fires databadge the images below will help guide you to the databadge. Please note it is different for slide control versions to all other control types (see http://www.stovax.com/logic-safety-notice/ (opens in a new window) for more details)

What is being done to solve this problem?
Gazco have identified all the appliances that could be affected by this issue and have contacted all of the retailers that sold these fires. The retailers will pass the contact details of all the owners of these fires to Gazco who will be providing a free of charge product safety enhancement to be fitted to all affected fires that will permanently rectify the potential issue once it is correctly installed.

If you have one of these fires installed in your home, you are requested not to use your fire until the product safety enhancement kit that will be provided has been fitted. You will be contacted to discuss the fitting of the kit as soon as possible.

Confirm your contact details
If you believe your fire is one of the affected fires or you would like to update your contact details, please enter your current details below (http://www.stovax.com/logic-safety-notice/ (opens in a new window)) including your product code and serial number and we will contact you to discuss this further.

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