Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

28 Apr 2017 Recall: B&Q - Electric 3000W white turbo convector heater

The following notice has been issued by the retailer:

B&Q has identified a potential safety issue with this electrical heating product, whereby a very small number of samples have shown excessive heat build-up in the plug, leading to scorching or deformation of the plug itself. Due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to recall this product:

Model: DL 18A
Product barcode number: 3663602910930

Convector heater 

Offered for sale between August 2016 and March 2017.

If you have purchased this product, you should stop using it immediately and contact the helpline

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

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