Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

23 May 2017 Recall: Jo Malone - Matches

The following notice has been issued by the retailer:

We are voluntarily recalling certain complimentary matches provided with Jo Malone London Candle purchases. We have determined that affected matches may have insufficient strength and may break when struck, presenting a potential burn or fire hazard. Out of an abundance of caution, and because of our commitment to quality and safety, we are voluntarily recalling the affected matches.

The affected matches (pictured below) are identifiable as follows:

  • provided with Jo Malone London Candle purchases from August 2014 to the present
  • do not have any numbers printed on the back of the matchbox following the letters 'SAF'
  • the box and matchsticks are black


If the matchbox DOES have numbers to the right of the letters 'SAF', it is NOT affected by this recall.

Affected matches should no longer be used and we kindly ask that they are immediately discarded in a safe manner. Please contact us at with full details using the below form to make arrangements for replacement matches to be sent to you as soon as they are available.

We deeply regret any inconvenience this may have caused.

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