Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

23 May 2017 Recall: Next - Sandals

The following notice has been issued by the retailer:

We have identified a problem with the above sandals.

Unfortunately, it has come to light that one type of bead on the sandals has failed testing.

As the sandals don't meet our strict, technical specifications, we've taken the decision of recalling them, and are requesting they are returned to us for a full refund.

Please call us on 0333 777 8185 to arrange a collection, or return them to your local store, if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next.

We're very sorry for any disappointment and inconvenience caused, but we hope you'll understand that customer safety is our highest priority.

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