Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.

 

Product recalls

Important product recalls are below

13 Jun 2017 Recall: Next - Ellis Chairs

The following notice has been issued by the retailer:

We have identified a problem with the above chairs.

It's come to light that there's a potential problem with the structural performance of the product.

As the Ellis Chair (set of two) does not meet our strict, technical performance requirements, we've taken the decision of recalling them, and are requesting that you return them to us for a full refund.

Please call us on 0333 777 8128 (opening hours are Monday to Sunday 8am to 10pm) to arrange a collection from your home address for a full refund - we're not able to accept returns made directly to store. If you have given the item as a gift, please ask the recipient to contact Next.

We're very sorry for any disappointment and inconvenience this may cause, but we hope you'll understand that customer safety is a high priority for us.

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