Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

2017.07.12 Recall: Waitrose - Belgian White Chocolate Cookies

The following notice has been issued by the Food Standards Agency:

Waitrose is recalling a batch of its 8 Belgian White Chocolate Chunk All Butter Cookies as some boxes may contain Hazelnut & Milk Chocolate Cookies. This means the product is a possible health risk for anyone with an allergy to nuts or hazelnuts.

Product details
Product: 8 Belgian White Chocolate Chunk All Butter Cookies 
Pack size: 200g
Best before date: 23 December 2017

No other Waitrose products are known to be affected.

Allergens: Nuts (Hazelnut)

This product may contain hazelnuts making it a possible health risk for anyone with an allergy to nuts or hazelnuts.

Our advice to consumers
If you have bought the above product and have an allergy to nuts or hazelnuts, do not eat it. Instead return it to the store from where it was bought for a full refund.

Action taken by the company
Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

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