Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.11.28 Recall: Next - Children's coats

The following notice has been issued by the retailer:

Navy Hooded Coat (182560)

Navy Hooded Coat
Grey / Pink Fur Collar Coat (191228)

Grey/Pink Fur Collar Coat 

Unfortunately, it's come to light that there's a potential problem with the buttons which could become detached presenting a choking hazard to young children.

The coat passed the rigorous testing required for childrenswear; however, we have identified that the bulk production has not achieved the same high standard consistently. We've taken the decision of recalling it and request that you return the coat to us for a full refund.

Please call us on 0333 777 8185 to arrange a collection, or return it to your local store, if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next.

We're very sorry for any disappointment and inconvenience caused, but we hope you'll understand that customer safety is our highest priority.

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