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SBC

Complaints & feedback

Make a complaint about a council service, find out how to submit a petition or read more about our complaints procedure.

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Customer feedback & complaints How to make a complaint or give us feedback about our services.
Complaints for Neighbourhood Services For complaints about housing and other neighbourhood services.
Adult social care feedback & complaints Your feedback will help us to improve our services to you and for other people.
Complaints procedure How we deal with your complaint and what to do if you are not happy.
Complaint about a councillor What to do if you think a councillor has breached the code of conduct.
Whistleblowing What to do if you suspect illegal practice.
Petitions How to submit paper petitions or set up an e-petition to the council.
Children & young people comments & complaints Whether you are feeling happy or unhappy with the help we are giving you... Let us know!
Children & families service feedback If you use the children and families services or you are a carer, we want to hear if you have any compliments, comments or complaints.

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