Slough multi-agency workforce development strategy

At the heart of all Safeguarding Adults policy and procedures is the protection and well being of service users and carers. All people within our community have the basic human rights to dignity, freedom and respect.

Safeguarding is about preventing abuse and neglect as well as promoting good practice for responding to concerns on a multi-agency basis. Presently, there is no legislation that places a statutory duty to co-operate on any agencies involved in safeguarding adults. However the Department of Health ‘No Secrets’ document places duty on Local Authorities and gives guidance on developing and implementing multi-agency polices to protect vulnerable adults from abuse.

The “Care Act” 2014 contains six key principles which underpin all adult safeguarding work:

  • empowerment – presumption of person led decisions and informed consent
  • prevention – it is better to take action before harm occurs
  • proportionality – proportionate and least intrusive response appropriate to the risk presented
  • protection – support and representation for those in greatest need
  • partnership – local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse
  • accountability – accountability and transparency in delivering safeguarding.

The Berkshire Multi-Agency Safeguarding Adults Policy and Procedures (2016) identifies the framework in which agencies in Berkshire work together to safeguard adults. The Procedures state that each agency will, as part of their workforce development plan, ensure that employees at all levels have appropriate knowledge and competencies in relation to:

  • potential for the occurrence of abuse and neglect
  • identification of abuse and neglect
  • safeguarding adults policy and procedures
  • requirement to report any concerns of abuse and neglect
  • internal reporting structure for such concerns.

Furthermore it is vital that staff from key partner agencies take part in multi-agency courses that will:

  • promote their ability to work together
  • increase understanding of each others roles in the safeguarding adults process
  • lead to a co-ordinated approach to safeguarding adults from abuse.

While the development of a workforce development plan is the responsibility of each individual organisation, safeguarding adults is a multi-agency task. The Multi-Agency Safeguarding procedures identify the need for joint commissioning of training, including training for service users and carers.

The Multi-Agency Workforce Development Strategy sets out the training and workforce development strategy in relation to safeguarding adults in East Berkshire to ensure employees have the knowledge, skills and understanding to safeguard adults from abuse. The document was produced in 2009 to support the implementation of the new local Safeguarding Adults Policy and Procedures.

  • In line with national guidance, East Berkshire Authorities offer three levels of training that correspond with job roles and accountabilities, and the safeguarding adults process.
  • Each training level has related competencies. Following attendance at training, attendees will be expected to demonstrate these competencies within their work role.
  • Safeguarding Adults Level One Training is essential training for all health and social care staff.
  • The Local Authority Safeguarding Adults Partnership Board highly recommend level one training to all employees who may have contact with someone who is in receipt, or may be eligible for community or health care services.
  • The partnership’s training strategy advocates that training is made available to and/or specifically tailored for service users and carers e.g. ‘how to make a complaint about abuse or neglect’.

Safeguarding Adults training is relevant to employees from a wide spectrum of services and agencies, and is available on both a “multi-agency” basis (co-ordinated through the East Berkshire Safeguarding Adults Training Sub-Group) as well as via employees’ own organisations.