Slough moves into covid tier 2

The change will come into force at 00:01 Saturday 24 October. Find out more details about Slough going into tier 2 and what it means.

Please go to our coronavirus pages for the latest guidance, how services are affected, and what help is available.


Advocacy in Slough

SBC has commissioned Advocacy in Slough to deliver statutory and non-statutory advocacy services in Slough.

Advocacy in Slough is a partnership of three organisations. The lead provider is Surrey Disabled People’s Partnership (SDPP), together with Matrix and Deaf Positives.

What is advocacy

Advocacy is where a qualified person supports an individual who is vulnerable or lacking capacity, helping them express their needs and wishes and secure their rights and the services they need. For example, an advocate might go with an individual to GP appointments.

Advocacy can help an individual to:

  • Express their views and concerns during a decision making process
  • Understand their legal rights, medical treatment and any safeguards that apply
  • Access information and understand what is being offered
  • Defend and promote their rights and responsibilities
  • Explore choices and options.

In addition to professional referrals, staff and residents can also self-refer. There is no cost to residents for these services.

There are various statutory and non-statutory advocacy services available. Eligibility criteria apply.

Statutory advocacy

  • Independent Mental Health Advocacy (IMHA).
  • Independent Mental Capacity Advocacy (IMCA), Deprivation of Liberty Safeguards (DOLS) and Relevant Person’s Representatives (RPR).
  • National Health Service Complaints Advocacy (NHS – CA).
  • Care Act Advocacy (CAA) (Support / Assessment, Safeguarding, Carers and Hospital Advocacy).

Non-statutory advocacy

Generic Community Advocacy (GCA). This supports individuals and carers to engage with services in the public, private and voluntary sector in situations not covered by specific legislation but where there is a need for an advocate. Generic Community Advocacy can be delivered in a range of ways including: self-advocacy, peer advocacy, and group advocacy. The service will meet the varied and diverse needs of the borough of Slough:

  • older people
  • carers
  • adults with learning disabilities, mental health, physical disability, autism, autistic spectrum disorders (ASD) and sensory impairment
  • transition
  • substance misuse
  • people whose first language is not English

Advocacy in Slough will offer a self-advocacy training programme for service users and carers. This will train people to become more aware of their rights, health and social care processes and support/treatment options so they are more able to advocate for themselves and provide information to others.

Service users and carers who have successfully completed self-advocacy training may be offered the chance to train as volunteer advocates providing they meet the general requirements to become part of the service’s workforce.

Volunteer community advocacy

SDPP will also work closely with SPACE (Slough Prevention Alliance Community Engagement, the council’s commissioned voluntary and community sector provider) to develop a volunteer community advocacy programme within Slough through the Navigation Project.

For more information

SDPP Advocacy in Slough service leaflet.

For more information about advocacy or eligibility criteria, please contact Advocacy in Slough:
Tel: 01753 415299
Text: 07713 711999

For more information about IMCA, DOLS and RPR advocacy, please contact ‘Advocacy in Slough’ for these services:
Tel: 01753 415299
Text: 07713 711999


Support with applying for PIP and ESA

A free App called C-App has been developed to help you apply for Employment Support Allowance (ESA) and Personal Independence Payment (PIP).

The website allows you to:

  • understand what the benefits are and how to apply
  • understand the forms and the assessment processes
  • know how to answer the questions in your assessment
  • know more about your rights
  • plus you can practice, at your own pace, the sort of questions you'll be asked.

This can help you:

  • be more confident about the forms and ready for your assessment
  • get clear about what you need to mention in your assessment
  • get an idea of whether you'll qualify for benefit, and at what level, when you do the assessment for real.