Decision details

To set out the emerging business case considerations for and approach to the Council’s digital transformation and seek approval to proceed with the Design Phase as proposed.

That Officers be instructed (subject to Capital Strategy Board approval) to commence the recruitment of the Programme Team and the Design Phase of the Digital and Customer Transformation Programme at an estimated cost of £625k. This was an invest-to-save bid for pump-prime funding to support delivering the outcomes of the 5-year plan and Revenue savings in the range of 18% to 35%.