Agenda item

Premises Licence Review, Baylis House, Stoke Poges Lane, Slough, SL1 3PB

Minutes:

Following introductions the procedure for the hearing was outlined. The Chair confirmed that all parties had received a copy of the relevant paperwork.

 

Introduction by Mick Sims, Licensing Manager, Slough BC

 

Mr Mick Sims, Licensing Manager, outlined a report which related to an application for a Review of the Premises Licence for Baylis House, Stoke Poges Lane, Slough, made under Section 51 of the Licensing Act 2003 by Mrs Debie Pearmain, Thames Valley Police (TVP) Licensing Officer.

 

The Officer highlighted that two documents submitted by TVP were not included in the agenda papers; a Crime Prevention Survey Report prepared by Anne Chalmers, Police Crime Prevention and Reduction Officer, and an e-mail from Mrs Pearmain (TVP) to Mr Ian Faithful for Baylis House, dated 24th June 2014.  It was confirmed that both documents were served on Baylis House by Mrs Pearmain.  It was also highlighted that an appendix was published within the agenda documents on the Council website and provided to the legal representative of Baylis House, but not included within the hard copy of the agenda pack.  These had been made available to all parties. 

 

The Sub-Committee was informed that on 1st September 2014, section 116 of the Anti-Social Behaviour, Crime and Policing Act 2014 came into force giving Police the power to request guests names and addresses and to view visitors check in details.

 

The meeting adjourned briefly to allow Members to read the tabled documents.

 

Prior to his presentation detailing the background to the review, the Sub-Committee was advised by Mr Sims that formal notification had been received from Baylis House on 2nd September, that they had accepted all 24 conditions (as detailed in the report) recommended by TVP. The communication also suggested that the hearing therefore be dispensed with. The Officer highlighted that the Licensing Act 2003 (Hearing) Regulations 2005 stipulated that an authority could dispense with holding a hearing if all persons agreed that such a hearing was unnecessary (other than the authority itself).  He advised that TVP had not agreed to dispense with a hearing and Mrs Pearmain would discuss this during her presentation.

 

The Officer discussed the recommendations and the options available to the Committee as set out in the report and the Sub-Committee was reminded of the need to have regard to the principles for making decisions, and the relevant policy and legislation when reaching its decision.  Members were also requested to consider and make use of the ‘Yellow and

Red Card’ system as directed and recommended by The Department of

Culture, Media and Sport (DCMS), and also to have regard to Slough Borough Council’s Revised Statement of Licensing Policy 2014-2019.

 

The Officer confirmed that the Designated Premises Supervisor was Mr Sandeep Shetty, who was responsible for the day to day management of the premises.

 

The Applicant had requested that all current conditions on the Premises Licence be removed and replaced with 24 new conditions.  The Licensing Authority was satisfied that the application for a Review met the appropriate legislative requirements within the Licensing Act 2003 and was therefore a valid application to be considered by the Licensing Sub-Committee

 

Background to the Review Application

 

The Officer advised that the Review was brought on the grounds of the Prevention of Crime and Disorder and the Protection of Children from Harm following an alleged serious incident at Baylis House in January 2014 involving two young females. It was felt that the night-staff had not dealt with the incident appropriately and did not report the incident to the Police who were now investigating the matter as two cases of possible rape.

 

TVP and Licensing Officers met with the management from Baylis House in January 2014 to discuss the incident, and it was felt new conditions would need to be imposed on the Premises Licence either voluntarily, by way of a minor variation being made, or if necessary through the submission of a Review application.  Twenty four new proposed conditions were prepared but  Baylis House failed to respond to TVP’s  request for the conditions to be agreed resulting in the Review Application being brought.  At a subsequent meeting held on 11th July, 2014, all parties agreed with the proposed conditions including condition 23.

 

The Officer discussed additional information submitted by TVP in August which TVP considered relevant to the review application. This concerned a report made to the Police of a missing 15 year old girl who had been sighted at Baylis House the previous day.  The missing girl was not found at the premises but five young men were found in a room and due to the state of the room, were escorted from the premises by Police Officers. It was highlighted that police had reviewed CCTV at the premises and a young Asian woman was seen with an Asian male (believed to be from the group ejected later that evening) entering the premises by a side or back door. The Police were unable to identify the female and verify her age.

 

The Sub-Committee noted the representations received from Dr Angela Snowing, Assistant Director of Public Health and Mr John Nixson, Head of Safeguarding & Quality Assurance as set out in the report.  These supported the view that the conditions would assist with the prevention of child sexual exploitation (CSE) and enable the collation of relevant evidence to support the prosecution of perpetrators of CSE at the venue.

 

Lorna Underwood-TVP Specialist Investigator for Child Sexual Exploitation

 

Ms Underwood addressed the Sub-Committee and discussed the definition of CSE. She discussed the prevalence of CSE and advised that hotels were common venues for this to take place.

 

Sergeant Stanley, TVP

 

Sgt Stanley explained the role of the team who managed CSE and the gathering of intelligence of vulnerable children. He discussed the alleged incident at Baylis House in January when a resident at the hotel reported witnessing the alleged event.  He advised that the two girls in question would not engage with TVP when interviewed. He also discussed the second incident in July relating to the missing girl and the occasion when the 5 males were escorted from the premises by TVP Officers. He advised that the girl seen entering the hotel on CCTV cameras had not been identified and it was not possible to establish her age.  He considered that door access to the premises was not secure.

 

Ann Chalmers, Crime Prevention and Reduction Adviser, Thames Valley Police

 

Ms Chalmers outlined a report which detailed her findings when she visited Baylis House on 23rd June to survey the premises and site. She discussed a number of issues regarding entrance doors , the gated entrance, fire exit doors, security lighting and CCTV within the premises. Ms Chalmers was of the opinion that the Baylis House premises was not secure and she discussed a number of recommendations that would ensure this was rectified.

 

Ms Debie Pearmain, TVP Licensing Officer

 

Ms Pearmain addressed the Sub-Committee and confirmed that the Premises Licence Holders had now agreed to the one outstanding requested condition, relating to photographic ID.  The Officer was satisfied that this was a very positive step forward and would ensure that the Crime and Disorder and Protection of Children from Harm licensing objectives were not undermined.

 

Ms Pearmain stated that she found one of the directors of the Company to be dismissive of the issues referred to when the first meeting took place and appeared to be more concerned about the financial side of the business.

TVP was concerned about the lack of management at the premises,  the lack of security at the Hotel, and the booking system where staff at times did not know who had made bookings or who was occupying the rooms.

 

Ms Pearmain referred to the recent regulations discussed by Mr Sims which demonstrated how seriously the Government took the issue of CSE, as did TVP and SBC.  She argued that prevention measures currently in place at Baylis House were inadequate and TVP requested that the Sub-Committee suspend the licence until such time as all the requested conditions were put into place, the recommendations made by MS Chalmers were adhered to, and a full licensing inspection could be completed by the SBC Licensing Officer and TVP.

 

Questions to TVP

 

Councillor Coad asked why there was no statement available from the witness who had made a complaint on the evening in question and was advised that this could not be disclosed as the case was subjection to legal proceedings.

 

Questions from Mr Brown to TVP

 

Mr Brown asked questions as follows:

 

  • Had anyone been charged for the alleged incident ? Response- no charges had been brought.
  • Why was it necessary that the Licence be suspended? Response- this was so that it could be confirmed all necessary conditions were in place.
  • What strength could be attached to the incident having taken place? Response- The delay in TVP being informed meant that the evidence was not as conclusive as it could have been.
  • Was the missing girl found at Baylis House? Response-no.
  • Was there any evidence that the men found in the room had any connection to the incident? Response-no.

 

Representations made by Baylis House

 

Mr Winston Brown, of Brown and Co Solicitors, representing Baylis House, addressed the Sub-Committee. He advised that the request for a suspension by TVP had not been notified to Baylis House in advance of the hearing. He advised that he was led to believe that TVP would be satisfied to conclude matters once the conditions were agreed by both parties and he argued that it was unacceptable that the request for a suspension was not disclosed to Baylis House prior to the meeting.

 

Mr Brown confirmed that Baylis House no longer wished to contest the imposed licence condition which required that  photographic ID must be presented from hotel guests.  Mr Brown advised that since recent media coverage surrounding CSE issues in Rotherham, Baylis House was committed to help reduce CSE in the local community by any means necessary, even where these impacted adversely on the business. 

 

Mr Brown confirmed that a copy of Photographic ID would be taken as per condition 23 for every room checked in and he apologised in advance to those individuals who did not own a passport or driving licence, or if their ID was left at home, for not being able to stay at the property. He stated that to his knowledge no other hotel in the area carried out photo-ID checks and that the agreement by Baylis House to this condition clearly demonstrated their  commitment to cooperate and help in any way possible in spite of considerable potential detriment to business and the risk to the viability of the company. 

 

Mr Brown refuted the local coverage which made Baylis House out be a CSE hotspot and argued that this allegation was false and based on an unproven incident.  He discussed ways in which Baylis House had worked with the Police and Slough Council to make the property and surrounding area as safe as possible for everyone.  It was highlighted that 300 events were hosted annually and the need to keep guests safe from harm, whatever their age was paramount.  The hotel contributed to setting up CCTV in the area, had neighbourhood meetings on the premises and had recently been involved in talks regarding the uplift of Baylis park.

 

Mr Brown did not accept that the minutes of the meeting held with TVP were an accurate record. He also advised that there was no evidence whatsoever that the incident concerning the five boys in a room was connected with CSE and that the incident was also not connected in any way to the reported incident earlier in the year.  Mr Brown felt that the 24 conditions were sufficient to address the concerns outlined and a suspension should only be imposed if the Sub-Committee was of the opinion that there were ongoing safeguarding issues at the premises. A suspension would inhibit the hotel from trading and this would be a disproportionate action when all conditions had been accepted by Baylis House.  Mr Brown stated that he believed the incident in January was still under investigation by the Police, and no one from the hotel who worked that night has been interviewed.  He argued that instead of gaining complete eye witness accounts to fully support or disprove the reports of sexual exploitation, Baylis House was being falsely implicated with allegations.  The staff member had denied seeing underage girls so there was nothing to report other than a complaint by a guest, over noise levels in another room.  Mr Brown advised that the management had dealt with the situation and the noisy occupants were spoken to and evicted from the premises. 

 

Mr Brown advised that when Baylis House were invited to the first meeting, they were not given adequate information as to the purpose of the meeting which meant they were unable to prepare. 

 

Member Questions to Parties included:

 

  • Why did Baylis House feel that they would lose business through a condition? Mr Brown advised that many people would refuse to give photographic ID. The system had been trialled and for example several ladies in their 50’s had been unable to check in as they did not have ID available.
  • Which conditions had been implemented to date? A list of outstanding conditions was discussed.
  • It appeared that there was no formal written handover at nights and this was thought to be inadequate. Baylis House advised that on the night in question the incident was reported verbally.
  • Had the alleged incident taken place in the doorway of the bedroom? Mr Brown advised that this was not witnessed by staff so this was speculation.
  • How many rooms had been booked by the 5 men? Baylis House advised that only a double room had been booked and this was clearly a security issue.
  • Were the two couples in question moved to other rooms? It was confirmed that they left the premises at 4 am but it could not be confirmed whether they had moved rooms.

 

Summing Up- Mick Sims

 

The Licensing Manager reminded the Sub-Committee that in accordance with  Section 182 Guidance, conditions to be imposed or attached to a premises Licence must be tailored to the individual premises i.e. in this case Baylis House.  Further, Members must have regard to the Council’s Statement of Licensing Policy.

 

Summing Up- Debie Pearmain, TVP

 

Ms Pearmain advised that intelligence re CSE and the incident had suggested that the prevention measures in place were inadequate to promote the 4 licensing objectives. She considered that a suspension of the licence was appropriate until such time as the conditions and the recommendations submitted by Mrs Chalmers were in place.

 

Sum Up- Mr Brown

 

Mr Brown was of the opinion that the conditions imposed were adequate and although some work was yet to be done the Licence should continue with the new stringent conditions. He considered that it would only be appropriate to suspend the licence if it was thought that there were ongoing safeguarding issues at the premises. He concluded that the decision and the conditions should be proportionate and he felt that the imposed conditions were adequate in this case.

 

Decision

 

The Sub-Committee carefully considered all of the evidence submitted and asked several questions regarding the incidents and management of the hotel. 

 

The Sub-Committee had serious concerns regarding the alleged incidents of child sexual exploitation at Baylis House. However, the Sub-Committee did not have access to all the witness statements due to ongoing prosecutions/ investigations and was therefore unable to form any firm conclusion regarding the alleged incident.  It was evident however from that the findings of the Crime Prevention Survey and the fact that a person entered the hotel without the knowledge of staff that the access to the premises appeared to be insecure.

 

Having regard to the Licensing Objectives, the Council’s Statement of Licensing policy and the Secretary of State’s Guidance, the Sub-Committee considered it appropriate and proportionate that the proposed 24 conditions  be imposed  (as set out in the Annexe to this minute) in order to promote the Licensing Objectives. The Sub-Committee also considered that Condition no. 24 should be reworded to make express reference to the recommendations of the Crime Prevention Survey report of 23rd June 2014 as tabled at the meeting.

 

Despite the Sub-Committee’s concern about Baylis House’ lack of progress in complying with the conditions to date, the Sub-Committee did not consider that it would be appropriate to suspend the Licence at this time. Instead the Sub-Committee required that all 24 conditions be complied with by 3rd October, 2014.

 

Resolved-  That all 24 conditions requested by Thames Valley Police be complied with by 3rd October, 2014, with the rewording of condition 24 to make express reference to the recommendations of the Crime Prevention Survey report of 23rd June, 2014.


 

ANNEXE

Baylis House, Stoke Poges Lane – Licence conditions imposed

1.   Door supervisors will be issued with multi-channel radios capable of communicating with all other door supervisors working at the premises, the designated premises supervisor and town centre radio link and/or Slough Borough Council’s CCTV control room.

2.   A door supervisor register must be kept which details the full name of the door supervisor and the date and times they started and finished.

 

3.    Door supervisors are required at the venue during any events being held at the premises from 19:00 hours (a ratio of 1 door supervisor per 100 guests) until all patrons have left the premises. 

 

4.    Where there Are 5 or more door supervisors at least one must be female.

5.   An incident register will be kept to record all incidents of disorder and refusals of admittance at the premise.  the manager and member of staff involved in the incident must sign off each entry. The incident register must remain on the premises at all times.

 

6.    All seizures of controlled drugs must be logged, held securely and the police notified of  the seizure. 

7.   The CCTV system must be working to the satisfaction of Thames Valley Police and the Licensing Authority.

 

8.   The CCTV system must cover all areas of the premises where licensable activities take place and all the corridors where guest bedrooms are located. 

 

9.    CCTV cameras must be in operation at all public entrance and exit points of the premises.

10.    CCTV recordings will be maintained for a period of 28 days.

11.   If the CCTV equipment fails, the police and the licensing authority will be informed immediately by telephone and immediate steps will be taken to put the equipment back into working order.

12.   A notice will be displayed at all entrance points of the premises advising that CCTV is in operation.

 

13.   DPS and/or nominated person to be trained on how to work the CCTV system to the standard where the nominated person can download any potential evidence required by Thames Valley Police, Local Authority Licensing Officers or relevant Agencies.

 

14.   DPS and/or nominated person is responsible for supplying the necessary media (discs, data stick) containing any downloaded content.

 

15.   The premises will operate a challenge 25 age verification policy in relation to the sale of alcohol. 

 

16.   A personal licence holder must be present at the premises when alcohol is being sold or supplied and when regulated entertainment is taking place.

 

17.   A written log along with a copy of each individual’s personal licence must be kept and maintained. 

 

18.   Live, recorded music or dance cannot take place within the grounds (outdoors) of the premise after 23:00 hours.  This includes any marquee or other temporary structure. 

 

19.   Signage must be displayed at all public exit points to encourage patrons to leave in an orderly and responsible manner. 

 

20.   The use of polycarbonate or non breakable glasses at any events held at the premises will be at the discretion of the management.

 

21.   All members of staff are to complete child sexual exploitation (CSE) training.  Training records including the staff members name and date of training are to be maintained and kept at the premises at all times.  Training records must be available for inspection by an authorised officer or police officer.

 

22.   CSE refresher training must be provided to all members of staff on an annual basis and logged in the training records.

 

23.   The identity of all individuals who have made a room booking and/or are staying as a hotel guest, must be verified and a copy of their photographic id taken.  The copy must be kept for a minimum of six months and be made available for inspection by an authorised officer or police officer.

 

24.   A crime reduction survey is to be carried out by Thames Valley Police and the recommendations of the survey are to be adhered to. 

Supporting documents: