Agenda item

The Committee was provided with an update on the implementation and development of key IT projects. Up until 2013, IT services were provided by an internal team and a decision was made to add IT Services and Customer Services to the core arvato contract. It was recognised at the point of outsourcing that IT had been under invested in previous years and much of the infrastructure would require replacing imminently. It was noted that key current critical projects included RMI, DSO (Environmental Services), ICT Platform Modernisation and the Network/Telephony Project.

A Member queried as to who provided assurance on the delivery of key projects and whether an analysis was conducted regarding the cost benefit of the key projects. The Head of IT explained that the Information Governance Board and Capital Strategy Board monitored development of key projects ensuring economies of scale were being achieved. It was agreed that a copy of the three-monthly report submitted to CMT regarding Implementation and Progress of Key IT Projects would be circulated to the Committee.

Responding to whether all necessary arrangements had been implemented to ensure the successful transition of the environmental services contract in house, the Committee was informed that detailed project plans were in place and that the service would be transferred across in November 2017, ahead of the formal go live date of December 2017, to allow a period of testing.

Resolved –  That the Committee note progress made to date on implementation and development of Key IT projects.