Agenda item

That the Council’s current performance as measured by the performance indicators within the balanced scorecard, the progress status of the gold projects and the manifesto commitments be noted.

The Service Lead Strategy & Performance summarised a report setting out the latest performance information for quarter 1 of 2019/20.  This included the corporate balanced scorecard, update on the project portfolio and progress on the delivery of manifesto commitments.

There were 22 performance indicators of which 11 were ‘green’ rated to the end of June 2019, with 3 ‘Amber’ and 5 ‘Red’.  Performance had improved on indicators such as the use of direct payments and the crime rate.  A Member asked whether this improvement was due to an actual reduction in crime or changes to reporting procedures, as had been the case when the same indicator worsened previously.  Further clarification would be provided outside of the meeting.  There was a new indicator on bringing empty homes back into use which was currently showing as ‘Red’, however, it was noted that the Council had an active programme in place to bring such properties back into residential use and the Lead Member for Housing & Community Safety was confident that the target would be met.

The ‘Red’ rated indicators were reviewed in turn and the Cabinet noted that actions being taken to address performance issues.  The majority of projects in the portfolio were ‘Green’ and ‘Amber’ and the position of each ‘Red’ rated progress was noted.  There were 43 specific manifesto commitments of which the vast majority were on track for delivery during the year.

The report format had changed significantly over the past year to improve clarity and ensure it was more effective in monitoring and managing corporate performance.  The Lead Member for Governance & Customer Services commented that further work would be undertaken to make the document more accessible and readable for residents so that they could hold the Council accountable for performance.

At the conclusion of the discussion, the Cabinet noted the Quarter 1 Performance and Projects Report.

Resolved –  That the Council’s current performance as measured by the performance indicators within the balanced scorecard, the progress status of the gold projects and the manifesto commitments be noted.