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Online service continues to support children and young people’s mental health across East Berkshire

Published: 05 May 2020 has been recommissioned by NHS East Berkshire Clinical Commissioning Group (CCG) and Slough Borough Council supported by the Young Health Champions. Kooth is a free online counselling and emotional wellbeing platform for children and young people (CYP) aged 11-19 (11– 25 for children with Special Educational Needs and care leavers). The confidential service provides a safe way for CYP to access advice, support and counselling.

Kooth is available as normal during these unsettling times and can be accessed via a mobile, tablet or desktop. Young people can drop in or book to speak with qualified counsellors who are available from 12 noon to 10pm on weekdays and 6pm to 10pm at weekends, every day of the year. Outside counselling hours’, a messaging function is available.

Kooth also provides an opportunity to interact in a supportive way with other young people within static and live topic-focused forums and discussion boards. Its online magazine includes current articles such as tips for isolation, home study, self-care, things to do, family, relationships and much more. All content is age appropriate, clinically approved and fully moderated.

Councillor Natasa Pantelic, cabinet member for health and social care, said: “At this time we all need to take extra care of our mental health. I’m extremely pleased that we have recommissioned the Kooth online counselling platform for our young people to have safe, free and easy access to support, information and counselling.”

Janette Fullwood Frimley Collaborative Head of Children, Young People and Families said “We are committed to ensuring we put services in place that identify and manage the emotional and mental health needs of children and young people across East Berkshire.

“At a time like this is it more relevant than ever for children and young people to be able to access support for their mental wellbeing, and Kooth will continue to deliver their online services as normal with the site being available 24/7.”

To find out more visit where young people can register and others can find out more about the service.