We always strive to provide excellent services. However, sometimes things can go wrong and if they do, we want to know so we can put them right and learn from any mistakes.
Please also tell us if you are happy with the service you have received, or if you wish to make a comment about a service.
You can do this online by filling in the compliment/feedback form.
If you wish to make a complaint, you can use the online complaint form;
Or if you prefer you can visit My Council Service Centre at Landmark Place, High Street, Slough or telephone them on 01753 475111.
We promise to deal with your complaint promptly, courteously and fairly.
However you choose to make your feedback or complaint, we will make sure it gets to the right person No, not always. Some services have a different complaint procedure such as:
No, not always. Some services have a different complaint procedure, such as:
If you are not sure who to contact you can speak to MyCouncil on 01753 475111.
This symbol indicates a link will take you outside this website. Links will open in a new browser window.
