Slough Borough Council: Service Standards

Service Standards

Charter Mark logo. Key aims and objectives of the service:

Promote a fair and safe trading environment: thus helping to combat crime and the fear of crime and promoting an economic and healthy environment
Ensure consumers are educated and informed: by targeting communities in greatest need, combating social exclusion and promoting community development
Ensure businesses are educated and informed: by promoting economic development and fair regulation
Provide an efficient, effective and improving trading standards service: that listens and responds to local needs whilst promoting all corporate and community aims
To form partnerships: with a variety of organisations within both the consumer and business spheres to enhance service provision

You can find out more about the service, and how we aim to meet our objectives through our trading standards service delivery plan.

The plan outlines the trading standards and advice activities undertaken by our staff including inspections, investigations, training, consumer advice and information as well as routine complaint investigations.