Slough Borough Council

Contacting the Housing Service

The Housing Service is based at The Centre, Farnham Road, Slough, SL1 4UT, just off the A4 in Slough.

Contact us

• Telephone enquiries: 01753 875491/2, choose option 3, 9am to 5pm, Monday to Friday:
• Repairs enquiries: 0800 915 1215 (Monday to Friday 9.00am - 5.30pm)
• Fax: 01753 875499
• Minicom: 01753 474100
• By post: The Housing Service, The Centre, Farnham Road, Slough, SL1 4UT

Other means of contact are listed below.

Visit us

You can visit us by appointment on:

• Monday, Tuesday, Wednesday & Friday - 8.30am-5.30pm
• Thursdays - 10am - 5.30pm

By car: there are visitor bays to the left of the entrance gates and disabled bays to the right.

By bus: 58, x74, 78(with stops on Farnham Road near McDonalds), 75 & 76 (with stops on the A4, Threee Tuns) 

Contacts for Services provided

Housing repair services

Interserve - Tel: 0800 915 1215
Opening hours: Monday - Friday 8am - 8pm
Saturday 8.30am - 12 noon
This is also an out of hours number.
Email: repairs@interservefm.com

Decent Homes

For information on the decent homes investment programme call customer services on 01753 875491/ 875492 choose option 3.
Email: decenthomes@slough.gov.uk

Tenant participation

Tel: 01753 875491 or 875492
Email: yoursay@slough.gov.uk

Comments and complaints

Tel: 01753 474035
Email: HousingServiceComplaints@slough.gov.uk
Minicom: 01753 474100

Antisocial behaviour (ASB)

Report antisocial behaviour 01753 875491 or 875492

Opening hours: Monday to Friday 8.30am to 5.30pm

ASB (out of hours)

Freephone 0845 6052222 - Weekdays after 5.30pm and weekends

Pay rent

Automated payment service: 0845 303 9488.

Grounds maintenance

Please contact the Tenancy Team on 01753 875491 or 875492

Housing Benefits and Council Tax (Slough Borough Council)

Tel. 01753 875348 or 875349