The information on this page is presented in the format of frequently asked questions. Please click a question from the index below to see the appropriate answer.
What is the criteria for claiming backdated council tax benefit and how can I make a claim?
It's possible to get backdated council tax benefit and the rules are different depending on your age:
If you are under 60 years, you can claim backdated benefit for a maximum of 6 months from the date we get your request. This is only if you can prove you had continuous good cause for failing to apply for benefit on time.
Your request for backdated benefit must be in writing and you must give evidence in support of anything you are relying on.
If you apply for council tax benefit and are over 60, we will automatically consider whether you qualify for backdated benefit. You will not need to prove a ‘good cause’ for failing to apply on time.
Your benefit will be backdated for 3 months maximum from the date your entitlement starts.
If you recently turned 60, we can only backdate to the date you became 60. Or if your circumstances recently changed, we can only backdate from the date you became entitled to benefit.
Please ring our helpline on 01753 475111 for further advice.
For all enquiries please contact the Customer Service Centre
01753 475111
01753 875030
MyCouncil
Landmark Place
High Street, Slough
SL1 1JL, opposite
Slough Library
MyCouncil opening times.
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