The information on this page is presented in the format of frequently asked questions. Please click a question from the index below to see the appropriate answer.
A street light is not working. How do I report it for repair and how long will it be before it is repaired?
Complete our simple eform reporting faulty streetlights, email SECCustomerCare@slough.gov.uk or contact our Customer Service Centre.
Generally, lighting faults are fixed in five working days. If lights are new there may be a delay between putting a light up and getting the electricity connected.
New lights have been installed in my street but they are not working, why?
There will be a delay between installing lights in an area and connecting them to the electricity grid. This may be several days. If the lights have not been working for more than a week, then please fill in the street lighting form and the team will investigate.
The light outside the house shines into my bedroom, can you do anything about it?
Complete our simple e-form for reporting streetlights if the light outside your house causes problems. Each case will be considered on its individual benefits.
The street outside my house is dark, can more lights be put in?
Complete our simple streetlights e-form or contact our customer service centre, My Council. Give us details of which street and where on the street it is too dark. Each case will be considered on its individual merits.
For all enquiries please contact the Customer Service Centre
01753 475111
My Council
Landmark Place
High Street
Slough
opposite Slough Library
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