The information on this page is presented in the format of frequently asked questions. Please click a question from the index below to see the appropriate answer.
Can I get my property modified because I have a disability?
This will depend on your circumstances. We will assess your needs and provide equipment that meets your requirements. Please contact the access team for further details.
Can I get a wheelchair through social services?
No, we don’t provide wheelchairs. Please contact your GP who can arrange this for you.
Am I eligible for lever taps, lowering a cistern or having a grab rail of some sort fitted in my home?
If this is your only need and your property is Council owned please contact your Estate Manager on 01753 875491.
If this is your only need and your property is privately owned or rented please contact the Home Improvements Agency to see if you qualify for a grant, on 01753 875264.
Over 65's can contact Age Concern on 01753 822890 - NOTE: you will need to pay for the cost of the equipment but NOT the labour.
If this is your only need and the property is owned by a housing association please contact the Home Improvements Agency on 01753 875264.
If this is not your only need please contact: Social Services Department, Town Hall, Slough. SL1 3UQ. Tel: 01753 690400 or e-mail: socialservices@slough.gov.uk.
My hoist is broken or needs a service, who can I contact?
Please contact the Duty Occupational Therapy Worker on 01753 690446.
How do I get my Closomat serviced?
Please contact the Duty Occupational Therapy Worker on 01753 690446.
How do I get the disability equipment collected?
Please contact the Duty Occupational Therapy Worker on 01753 690446.
How long will I have to wait for an Occupational Therapy Assessment?
Please contact the Duty Occupational Therapy Worker on 01753 690446.
If my disability equipment breaks down, how do I get it repaired or replaced?
If the equipment was supplied to yourself by us then the item is eligible for replacement or repair by us. Please contact the Duty Occupational Therapy Worker on 01753 690446.
There's a problem with my stair lift or shower that was installed by Housing, who can I contact?
Please contact Private Sector Housing on 01753 875264.
How do I get the equipment collected from the home of someone who has died, or moved?
Please contact the Duty Occupational Therapy Worker on 01753 690446.
How do I get a Walking Stick, Walking Frame or Wheel Chair?
You need to ask your GP Surgery for a referral to the wheelchair service or for physic assessment.
For all enquiries please contact the Customer Service Centre
01753 475111
01753 875030
MyCouncil
Landmark Place
High Street, Slough
SL1 1JL, opposite
Slough Library
MyCouncil opening times.
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