The information on this page is presented in the format of frequently asked questions. Please click a question from the index below to see the appropriate answer.
Why have you suspended my housing application?
If your application is suspended then we will notify you in writing. If you disagree you have the right to a review of this action. You have the right to review of decision, to request this please write to the Lettings Manager at PO Box 580, Slough, SL1 1DB within 21 days of receiving our letter. We will review the decision within 21 days and let you know the outcome.
You have refused my application for accommodation, do I have the right of appeal?
People from abroad may be subject to certain immigration rules. We may decline the application with no right of appeal, however you may be ineligible if you have:
You have the right to review of decision, to request this please write to the Lettings Manager at PO Box 580, Slough, SL1 1DB within 21 days of receiving our letter. We will review the decision within 21 days and let you know the outcome.
How do I appeal against a housing application decision?
If we make a decision about your application that you believe is unfair or incorrect, you can appeal against it. You must contact us within 21 days of the decision. A senior officer will review the decision and inform you of the outcome in writing. If you still feel the decision is wrong, then you can ask for your case to be referred to the Appeals Committee.
For all enquiries please contact the Customer Service Centre
01753 475111
My Council
Landmark Place
High Street
Slough
opposite Slough Library
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