The information on this page is presented in the format of frequently asked questions. Please click a question from the index below to see the appropriate answer.
I've heard that council tenants and housing association tenants can get money if they move to smaller properties - am I eligible?
To be eligible for the scheme you will have to be:
You now have 3 incentive options to chose from:
For more details, please contact the Customer Service Centre on 01753 475111 or the Housing Initiatives Officer on 01753 875543.
The council reserves the right to refuse your request subject to demand and availability of funding.
How can I get help and advice about joining the Housing Register?
You can fill in our online enquiry form, write to us, telephone the Housing Needs Team on 01753 875592 or drop into the Customer Service Centre.
I'm 17 and want my own place, can you help me?
You may have to wait a long time to get your own place from the council's housing register, but you can join the register and we can nominate you to affordable housing schemes for young people. You can ask to see our young peoples housing and support advisor.
I'm on the council housing register, how many offers of houses will I get?
Unless you are in Band A or agreed as homeless, you can have an unlimited number of offers until you find the best match to your needs.
Homeless applicants get only 3 offers that meet your needs.
If you have been placed in Band A for urgent re-housing and refuse an offer, your application may be placed in a lower priority band.
I have difficulty in reading or speaking English, can someone help me with my housing application?
The Housing Register information booklet is available on tape and in various community languages. We can also arrange interpreter services.
I have been offered a property which I want to refuse, can I?
Please consider carefully before refusing a property, you may have to wait sometime before another one comes up and it may be similar to the one you have just refused. But provided you are not in Band A or agreed homeless you can have an unlimited number of offers.
Is there a Housing List/transfer List in Slough?
The Housing Register is a list of people including council and housing association tenants who have applied, and are eligible for council or housing association accommodation in Slough.
I've just got a job in Slough - Can I be considered under the key workers scheme?
Only if you are a key worker e.g. health worker ambulance driver, police officer, social worker or teacher. You can contact keystart on 08456017729 for more information or to register with them.
My home is too large for me, is there anything the Council can do?
If you are a Council or Housing Association tenant in Slough and want to move into smaller accommodation, you may qualify for the Tenant's Incentive Scheme. Please contact the Housing Initiatives Officer on 01753 875543.
What are part rent part buy /shared ownership schemes - can I be considered?
Housing associations often have properties where you can buy and own a percentage, either through a lump sum payment or with the help of a mortgage. You pay rent on the percentage you don’t own. This is cheaper than buying a whole property all at once, and you can increase the amount you own. These schemes help people on lower incomes to become owner occupiers.
How long will I need to wait to be housed?
A typical wait is between 3-7 years, although it can take longer.
How does the Housing Register work?
Applications are held in registration date order in one of seven bands, A to G. which identify different housing needs. Offers are made to the longest registered applicant in a selected band according to the size, type and location of the available property.
Can you help me find a privately rented home I can afford on my low income?
The housing advisors can put you in touch with private landlords or nominate you to shared facility or hostel accommodation through the housing register.
Can I refuse an offer of accommodation made to me by the Council?
Unless you are agreed as homeless or are in Band A then you can refuse as many offers as we make to you.
Can I choose the home I want?
The Council has a range of both Local Authority and Housing Association accommodation. We give all applicants a choice of where they want to live, what type of property they want and what landlord they would like.
Can anyone join the Housing Register?
Anyone over 16 can apply and all applications will be assessed. Applicants who are subject to immigration controls are not eligible to join.
You may also be ineligible if you have been evicted from your last settled address for nuisance or harassment, have had significant rent arrears, been in serious breach of tenancy, convicted of a violent offence or fraudulently obtained a tenancy.
For all enquiries please contact the Customer Service Centre
01753 475111
01753 875030
MyCouncil
Landmark Place
High Street, Slough
SL1 1JL, opposite
Slough Library
MyCouncil opening times.
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