If you believe that a Penalty Charge Notice (PCN) has been issued incorrectly you can write to us.
State your case clearly and simply. If you have evidence to support your claim, such as receipts or witness statements, please include copies of these.
You may challenge the Penalty Charge Notice (PCN) in writing within 28 days of its issue.
If your challenge is sent within 14 days of the PCN issue date, the 50% discount amount will remain while we consider your challenge. If your challenge is unsuccessful and the council upholds the PCN, you will be given the opportunity to pay the discounted rate if this is received within 14 days of the date of our letter of reply.
If your challenge is sent between 15 and 28 days after the PCN issue date the full penalty charge will apply.
You can make a challenge:
If you would like to know how to pay a PCN or have a query, check the frequently asked questions below.
For all enquiries please contact the Customer Service Centre
01753 475111
01753 875030
MyCouncil
Landmark Place
High Street, Slough
SL1 1JL, opposite
Slough Library
MyCouncil opening times.
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