Making an application
Residents will be able to apply for Crisis and Resilience Fund (CRF) support through two routes:
Route 1: Online application form, available for all eligible residents; On-line discretionary Payment Application
Route 2: Telephone support, enabling residents to receive assisted completion from a trained officer. Tel: 01753 475111 or email _debtandwelfare@slough.gov.uk
Once completed and submitted, you will receive an email confirming your application reference number beginning SG1. If you are unable to access or complete this form please contact _debtandwelfare@slough.gov.uk.
Evidence requirements
Residents are responsible for providing all information requested in full and in a timely manner.
Applications will not be assessed until all required evidence has been submitted.
- income and asset verification such as bank statements
- evidence demonstrating the cause and urgency of need as appropriate.
Applications will be assessed as soon as possible, with a service standard of 5 working days from receipt of the final required evidence.
Households may qualify for a maximum of two grant awards per year, with one grant for the period 1 April 2026 – 30 September 2026 and one grant for the period 1 October 2026 – 31 March 2027. An award of a grant in one period, does not automatically entitle a resident to a second grant, and evidence will be required of steps taken to mitigate the need for further crisis support to be considered.
A review of any steps taken, in the event of a second application, to improve the financial position or reduce the need for crisis intervention. Where no such evidence is provided, any application will be declined although additional onward signposting and support will be made available.
Applications will be limited to available funding and may be paused when budgets are exhausted.
Find the full Crisis and Resillience Fund policy.