Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2016.07.25 Recall: Cannondale Slate Bicycles

The following notice has been issued by the manufacturer:

This safety notice affects all 2016 Cannondale Slate bicycles sold worldwide.

Slate bicycles

Product:
All 2016 Cannondale Slate Bicycles

Issue:
All 2016 Slate models are sold with inner tube tires. When modification is attempted to run tubeless, (i.e. removal of the inner tube) the tire bead may not seat properly in the rim and the tire could come off the rim. Cannondale has received reports of this occurring in the field, posing a safety risk.

Hazard:
If the inner tube is removed from the rim, the tire bead may not seat properly in the rim and the tire could come off the rim, which could lead to an accident and risk of injury.

Remedy:
Slate is safe when ridden in the original condition with an inner tube. Any riders who have modified their Slates to run tubeless should:

  1. IMMEDIATELY STOP RIDING, and have inner tubes returned/installed in both wheels before riding again.
  2. Contact an Authorized Cannondale Dealer to receive a no-cost replacement wheel set. Use the contact for your region below. Your Dealer will contact you when the replacement wheel sets are available.

FAQs:
Is it okay to ride my Slate in its original configuration (with an inner tube)?

Yes! This issue only affects those riders who wish to modify their Slates to run tubeless. However, while it is not unsafe to run these bikes with tubes, we would like everyone to receive a new wheelset.

I ride my Slate tubeless, what should I do?

Stop riding, convert your Slate back to using inner tubes, and visit your Cannondale dealer to receive a free set of replacement wheels with upgraded rims that will ensure maximum performance and safety when riding tubeless.

Contact:
If you have any questions about this Safety Notice, please call:
United Kingdom: 01202 732288
North America US/Canada: 1-800-BIKEUSA
In Europe, please consult your nearest Authorized Cannondale Dealer.

ORIGINAL

Slate wheels can be identified by the 'Slate' logo decal on both the front and rear wheels.

The Slate wheel comes in three decal colors: Black (above top), Orange (above middle) & Green (above bottom).

REPLACEMENT and NEW PRODUCTION

 Replacement

The replacement wheel uses a MAVIC XM419 rim model shown above.

Related website