Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2016.07.28 Recall: IKEA Chocolate Products

The following notice has been issued by the retailer:

IKEA recalls choloclate products that are not suitable for persons allergic or sensitive to hazelnut and/or almond.

IKEA 2

IKEA 1

IKEA wants customers who have bought one or more of the affected chocolate products to be informed that these products are not suitable for persons allergic or sensitive to hazelnut and/or almond and are therefore being recalled by IKEA.

Product safety and quality are of highest priority to IKEA and the global recall concerns all best before dates of the affected products.

The presence of hazelnut and almond has been frequently and not only occasionally detected, which underlines that these chocolate products are not suitable for consumption by those who are allergic or sensitive to these allergens. The product information does not state this frequent presence clearly enough as the product labels only state  'may contain'. Therefore IKEA is recalling these products globally. The products are safe for anyone not allergic or sensitive to almond and/or hazelnut.

Concerned customers are welcome to return the affected products for a full refund. Please either visit the Exchange and Returns department at the nearest IKEA store or call Customer Services on 0203 645 0010 to return the products. Proof of purchase (receipt) is not required. We apologise for any inconvenience this may cause.

Products under recall (all best before dates):
CHOKLAD MÖRK 60%
CHOKLAD MÖRK 70%
CHOKLAD LINGON & BLÅBÄR 180g (chocolate with lingon/blueberry flavour)
CHOKLAD LJUS UTZ 100g (milk chocolate bar)
CHOKLAD NÖT UTZ 100g (milk chocolate bar with hazelnut)
GODIS CHOKLADKROKANT 450g (milk chocolate with butterscotch)
GODIS CHOKLADRÅN 168g (chocolate filled wafers)
CHOKLADKROKANT BREDBAR 400g (chocolate butterscotch spread)

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