Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2016.10.03 Recall: Asda - Taylors Cafetiéres

The following notice has been issued by the retailer:

Product recall:
Taylors Cafetiéres
Price: £9.98
Barcode: 61535712235

Taylors

What's happened?
Taylors of Harrogate is recalling the above eight cup cafetiéres, branded 'Taylors of Harrogate' and given away free with packs of Taylors of Harrogate Limited Edition Christmas Blend coffee in Asda between 12 November and early 2016, or available to purchase in some Asda stores since then.

These products are being recalled following investigations into a complaint that the glass beaker broke during normal use.

What you should do?
If you obtained one of these promotional cafetiéres from Asda, please stop using it and take it back to the customer service desk of your nearest Asda store where you will be issued with a full refund. You do not need your receipt.

We are very sorry for any inconvenience this may cause. If you would like any further information please contact: Taylors of Harrogate - 0500 418898 or email customer.services@bettysandtaylors.co.uk or call Asda Customer Relations - 0800 952 0101.

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