Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2016.11.30 Recall: Natures Menu - Country Hunter frozen pet food

The following notice has been issued by the Food Standards Agency:

Natures Menu is recalling its 'Country Hunter 80% Farm Reared Turkey with Wholesome Fruit and Veg' frozen pet food, because the product contains salmonella. Salmonella is a bacterium that can cause food poisoning.

The FSA is issuing this product recall notice because we are responsible for animal feed regulations and their enforcement through local authorities.

The presence of salmonella in the product listed below. Salmonella is a bacterium that can cause food poisoning in humans. The product could therefore carry a potential risk through direct handling or indirectly for example from food contact surfaces. In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps.

Product details
Product: Country Hunter 80% Farm Reared Turkey with Wholesome Fruit and Veg (frozen pet food)
Brand: Natures Menu
Pack size: 1kg
Batch code: 13122017
Use-by date: 13 December 2017

Action taken by the company
Natures Menu is recalling the affected product from its customers. Product recall notices will be sent to all businesses that sell the product, explaining to customers the reason for recall and the actions they can take if they have bought the affected product.

No other Natures Menu products are known to be affected.

Advice to consumers
When handling and serving raw foods for pets it is always advised to clean utensils and feeding bowls thoroughly. If you have bought the above product and wish to return it, please contact Natures Menu on their free phone number 0800 0183770 or by email at where you will be given a full refund and Natures Menu will arrange to collect the product.

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