Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.01.03 Recall: John Lewis - food processors

The following notice has been issued by the retailer:

John Lewis food processors, DFP14BCNJLU and DLC2009
Stock numbers: 855 47802 and 855 41904

We have identified a potential issue where in some rare instances cracks may be found in riveted blades which could lead to a portion of the blade to detach.

We are conducting a voluntary riveted blade replacement for the John Lewis processors:

DFP14BCNJLU (stock no. 855 47802) and DLC2009 (855 41904) sold between 2007 and 2013.

If you own one of these models and it has a riveted blade, please contact the supplier, using the free phone number 0800 9888 104 to arrange for a free replacement blade.

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