Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.01.13 Recall: Bosmere 2 KW Heater N292

The following notice has been issued by the manufacturer:

Product Recall - Bosmere 2 KW Greenhouse Heater N292

Bosmere heater

The product has failed to meet the safety standards expected regarding the degree of protection provided against intrusion by water.  Whilst no complaints have been received regarding this particular issue, in certain circumstances there is a risk of electrocution, fire or burns.

A product recall has been undertaken. Please stop using your N292 greenhouse heater. 

Please return the unit to your supplier, hopefully along with your proof of purchase, for a refund.

If you wish to return the item back to Bosmere, you can. Please send the unit with a cover letter showing where you purchased the unit from, how much for (hopefully with proof of purchase) along with the cost of postage and a receipt. Please also clearly state your name, phone number, address and email, so that a refund can be arranged to:

Reference: Product Recall N292
Bosmere t/a Tildenet Gardenware
Unit 1 Block 21
Cater Road
BS13 7TW

If you would like further information in relation to this recall, please contact Tildenet on 0117 9341799.

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