Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.01.26 Recall: IKEA - MYSINGSÖ beach chair

The following notice has been issued by the retailer:

IKEA recalls MYSINGSÖ beach chair for risk of falling or finger entrapment

IKEA beach chair 

IKEA urges customers who have bought a MYSINGSÖ beach chair before February 2017 to bring it back to any IKEA store for a full refund.

After washing the fabric seat it is possible to re-assemble the chair incorrectly leading to risks of falls or finger entrapments. IKEA has received five incident reports in which MYSINGSÖ beach chair collapsed during use due to incorrect re-assembly.

All five reports included injuries to fingers and required medical attention. The reported injuries happened in Finland, Germany, USA, Denmark and Australia.

Safe products is a top priority at IKEA and all our products shall comply with international and national legislation as well as relevant standards. The MYSINGSÖ beach chair has gone through relevant mechanical, fabric and chemical tests with approved result. Upon receiving the reports a full investigation was initiated. This lead to an improved design to further mitigate the risks of incorrect re-assembly and injuries. The updated chair will be available in IKEA stores from February 2017. Proof of purchase (receipt) is not required for a full refund.

For more information, please contact IKEA Customer Services 020 3645 0000. 

IKEA apologises for any inconvenience this may cause.

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