Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.01.27 Recall: John Lewis - Philips Hue Ambience Still Spotlight

The following notice has been issued by the retailer:

Philips Hue Ambience Still Spotlight, black and white

The manufacturer has identified a potential issue with a small number of these products, whereby the product may become loose or break off in use.

Stock numbers: 105 22119 and 105 22120

If you've bought one of these units, please stop using it immediately and return it to your nearest John Lewis for a refund or to exchange for an alternative product.

We're sorry for any inconvenience this causes.

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