Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.02.28 Safety Notice: Costco - Hammer Head Pro Sled

The following notice has been issued by the retailer:

Safety Notice
Item # 612848 Hammer Head Pro Sled

Dear Costco Member,

Our records show that either you or one of your add-on members has purchased the above mentioned item from Costco between February 2014 and January 2015.

If one of your add-on members has purchased the item would you please ensure that you pass this important letter on to them.

Costco is dedicated to providing products of outstanding quality and value, and as part of our constant efforts to ensure ongoing customer satisfaction and highest safety standards; on the advice of our supplier we have decided to issue a safety notice, due to fault found in the product.

This fault accounts for less than 1% of the products sold and no incidents/injuries have so far been reported. Costco Wholesale UK imported Hammer head Pro Sled from Kwik Tek pty ltd.

This safety notice only relates to units purchased between February 2014 and January 2015 from Costco wholesale UK.

Kwik Tek has advised that there is possibility that the front handle bar assembly could break, posing a crash hazard while in use. Consumers should immediately stop using the sled until the faulty part has been replaced. A new replacement part, and instructions on how to fit, is attached with this letter.

Hammer Head Pro Sled 

For further information please call Costco Wholesale on 01923 830 529 Monday to Friday 8am - 5pm.

We have sent this notice in the interest of your continued satisfaction with Costco products and we sincerely regret any inconvenience that this requirement may cause you. If you are not fully satisfied please bring this item back for a full refund to your nearest Costco Warehouse.

Costco Wholesale UK Limited, UK Home Office, Hartspring Lane, Watford, Hertfordshire, WD25 8JS

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