Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.04.28 Recall: B&Q - Electric 3000W white turbo convector heater

The following notice has been issued by the retailer:

B&Q has identified a potential safety issue with this electrical heating product, whereby a very small number of samples have shown excessive heat build-up in the plug, leading to scorching or deformation of the plug itself. Due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to recall this product:

ELECTRIC 3000W WHITE TURBO CONVECTOR HEATER WITH TIMER
Model: DL 18A
Product barcode number: 3663602910930

Convector heater 

Offered for sale between August 2016 and March 2017.

If you have purchased this product, you should stop using it immediately and contact the helpline

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

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