Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.07.19 Recall: Primark - Flip Flops

The following notice has been issued by the retailer:

Flip Flops - Black, Blue and Khaki

Kimball numbers:
Khaki - 02387/07, 08, 09
Black - 02387/01, 02, 03
Blue - 02387/04, 05, 06

Flip flops

It has come to our attention that the footwear product detailed above does not meet the Primark usual high standards for chemical compliance. We have found levels of a restricted substance in the product in excess of the 1.0 mg/kg requirement.

With the safety of our customers and respect for the environment at the forefront of our minds we have taken the decision to recall this product and are therefore inviting you to return this item for a full refund.

The product was on sale in our stores from 4 January 2017 to 2 June 2017.

If you have purchased this product then please return it to any Primark store where you will be offered a full refund. You will not be required to provide proof of purchase.

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