Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

27 Jul 2017 Recall: Dr Martens Vegan Boots

The following notice has been issued by the manufacturer:

Dr Martens recalls 1460 Vegan boot (Product codes: Cherry Red 14585 GVQ GVR GVS; Purple 17530 GVQ GVR GVS)

Dr Martens 

We have established that a textile used in the lining of the tongue of a small number of products from our Vegan range made in one factory contains traces of a restricted substance which is above specified limits and may present a potential health risk under certain conditions.

As the impacted products do not meet required specifications, we are recalling them and are asking customers to return them to us for a full refund or a replacement.

If you are affected, please contact us Freephone on 0800 319 6385 or to arrange for a refund or a replacement, or return your boots to your local Dr Martens store if this would suit you better.

In making our product we pride ourselves on setting the highest standards and are disappointed that they have not been met on this occasion. We are sorry for any inconvenience caused, but hope you'll understand that customer safety and the integrity of our products is our highest priority.

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